Privacy Policy

Legalese

Privacy Policy

Effective Date: 7th August 2023

Welcome to the Rich Precious Metals Limited website ("the Website"). This Privacy Policy outlines how Rich Precious Metals Limited collects, uses, discloses, and protects your personal information when you use the Website. By accessing and using the Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information, such as your name, email address, phone number, and other contact details when you voluntarily provide it to us through forms or inquiries on the Website. This information is used to communicate with you, respond to your requests, and provide you with the information or services you seek.

1.2 Usage Data: We may collect information about your usage of the Website, including your IP address, browser type, operating system, referring URLs, and pages visited. This data helps us understand how users interact with the Website and improve its functionality.

1.3 Cookies and Tracking Technologies: The Website may use cookies and similar tracking technologies to enhance your experience and analyze usage patterns. Cookies are small text files stored on your device that help us remember your preferences and optimize the Website's performance. You can set your browser to refuse cookies or alert you when cookies are being sent, but please note that some parts of the Website may not function properly without cookies.

2. How We Use Your Information

2.1 We use your personal information for various purposes, including:

- Responding to your inquiries and providing customer support.
- Sending you information, updates, newsletters, and promotional materials if you have opted to receive them.
- Improving our services, products, and the overall user experience on the Website.
- Analyzing usage data to monitor and enhance the Website's performance and security.

2.2 We may aggregate and anonymize usage data to generate statistical insights that help us understand trends and preferences. These insights do not identify individual users and are used for internal purposes.

3. Disclosure of Your Information

3.1 We may share your personal information with trusted third-party service providers who assist us in operating the Website, conducting our business, or serving you. These service providers are contractually obligated to protect your information and use it solely for the purposes specified by Rich Precious Metals Limited.

3.2 We may disclose your information when required by law, court order, or governmental authority. We may also share information to protect the rights, property, or safety of Rich Precious Metals Limited, its employees, users, or the public.

4. Data Security

4.1 We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and regular security assessments.

4.2 While we strive to protect your personal information, no data transmission over the internet is completely secure. Therefore, we cannot guarantee the security of information transmitted to or from the Website. You acknowledge and accept this inherent risk.

5. Links to Third-Party Websites

5.1 The Website may contain links to third-party websites. We do not control and are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of any linked websites before providing them with your personal information.

6. Children's Privacy

6.1 The Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us, and we will take appropriate steps to remove the information.

7. Your Choices

7.1 You have the right to access, correct, update, or delete your personal information. You can also choose to opt out of receiving communications from us.

7.2 To exercise your rights or make inquiries about your personal information, please contact us by using the 'Contact Us' page. We will respond to your request within a reasonable timeframe.

8. Changes to this Privacy Policy

8.1 We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Changes will be posted on this page, and the "Effective Date" at the top will indicate the latest revision. Your continued use of the Website after such changes constitutes your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or your personal information, please contact us.

Thank you for reviewing our Privacy Policy. Your privacy is important to us, and we are committed to safeguarding your personal information.

Last updated: 11th April 2024

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Registered Hong Kong Precious Metals Dealer

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